Postage & Shipping
General
Please allow up to 5–7 days for delivery. We ship most orders using First Class Royal Mail.
We aim to dispatch products immediately on receipt of your order and confirmation of cleared funds. If any product that you order is out of stock, we will try to contact you by the end of the next working day to let you know. If a delay is encountered, you will have the right to cancel your order for an immediate refund.
We will confirm via email the day the item is dispatched. We supply your email address and phone number to Royal Mail and you should receive a second notification, on the day of delivery to confirm your delivery is to be delivered. Please note that we can provide ‘leave in safe place’ instructions to Royal Mail, but if a ‘leave in safe place’ instruction is given, we cannot accept any liability for loss or damage to the shipment.
UK Delivery Costs
Delivery charges are based on the product category and calculated at the basket page for you.
*The only exception to this is delivery of Originals. I use a specialised Art Courier for all my original framed works as they require additional packaging and insurance, therefore costs are from £70 for small Originals and from £190 for large. If you would like to arrange a collection yourself please do get in touch.
Delivery charges are based on the product category and calculated at the basket page for you.
*The only exception to this is delivery of Originals. I use a specialised Art Courier for all my original framed works as they require additional packaging and insurance, therefore costs are from £70 for small Originals and from £190 for large. If you would like to arrange a collection yourself please do get in touch.
UK Delivery Service Details
Items are shipped via First Class Royal Mail. It requires no signature and no instructions can be given to leave the parcel in a safe place. We are unable to deliver to PO Box addresses.
European Delivery Costs
We apply a flat rate shipping cost of £40 for European print deliveries.* All items are shipped using First Class Royal Mail International Signed For, which requires a signature on delivery. Due to this, we are unable to deliver to PO Box addresses. If you would like to enquire about having an original shipped outside the UK, please get in touch, and we will arrange a bespoke quote for shipping.
*Excluding Originals, please see above.
USA & ROW Delivery Costs
We apply a flat rate shipping cost of £50 for non-EU print deliveries.* All items are shipped using First Class Royal Mail International Signed For requires a signature on delivery. Due to this, we are unable to deliver to PO Box addresses. If you would like to enquire about having an original shipped outside the UK, please get in touch, and we will arrange a bespoke quote for shipping.
*Excluding Originals, please see above.
Deliveries Outside the UK
Deliveries outside the UK may be subject to local sales taxes, custom charges and/or import duties. We have no control over these, and are legally obliged to document the actual sales value, and so we cannot accept liability for any and all import fees or taxes due. If duties or taxes apply, it is most likely they will need to be paid before the parcel will be released for delivery. You may be required to pay additional charges for customs clearance. Again, we have no control over these charges and cannot advise you about what they may be. Customs policies vary from country to country. If you are concerned that your order may incur additional fees/taxes/charges, you may wish to contact your local Tax or Customs office for further details.
Deliveries outside the UK may be subject to local sales taxes, custom charges and/or import duties. We have no control over these, and are legally obliged to document the actual sales value, and so we cannot accept liability for any and all import fees or taxes due. If duties or taxes apply, it is most likely they will need to be paid before the parcel will be released for delivery. You may be required to pay additional charges for customs clearance. Again, we have no control over these charges and cannot advise you about what they may be. Customs policies vary from country to country. If you are concerned that your order may incur additional fees/taxes/charges, you may wish to contact your local Tax or Customs office for further details.